Why am I paying via TazaPay instead of HitPay?
TazaPay is one of the payment gateways used by SpaceGaming for transactions below SGD $25.00. Unlike HitPay, TazaPay does not provide a reusable payment link. Instead, a unique payment link must be manually generated for every order. To generate your payment link, we require the following information: These details are required by TazaPay to create […]
How do I make card payments via Manual Payment?
SpaceGaming supports manual payments via Debit and Credit Cards through a secure payment link. How does it work? Is there an additional fee? Yes. A 5% transaction fee applies to all Debit and Credit Card payments. Example: Which cards are accepted? We accept most major Debit and Credit Cards, including: When will my order be […]
I’m experiencing an issue with the SpaceGaming website. What should I do?
We’re sorry you’re experiencing an issue with our website. Before contacting our Customer Support team, we recommend trying the following basic troubleshooting steps:• Refresh the page and try again.• Clear your browser’s cache and cookies.• Open the website in an Incognito/Private window.• Try a different browser (e.g. Chrome, Safari, Edge). If the issue persists, please […]
How do I leave a review for SpaceGaming on Carousell?
Thank you for your purchase! 🙏🏻 We hope that you had a pleasant shopping experience with SpaceGaming. If you enjoyed our service, we would greatly appreciate it if you could leave us a positive review on Carousell. Your feedback helps us grow and provides reassurance to other customers when choosing to shop with us. 📝 […]
Why is the game showing as Out Of Stock?
The item you’re interested in is currently Out Of Stock and temporarily unavailable for purchase. This may happen when our available stock has been fully purchased or when the product is temporarily unavailable from our supplier. We will do our best to restock it as soon as possible. If you’d like to purchase the item […]
Why are Login Method top-ups temporarily unavailable?
We sincerely apologise — all products that require 𝐋𝐨𝐠𝐢𝐧 𝐌𝐞𝐭𝐡𝐨𝐝 top-ups are temporarily unavailable due to a service interruption. Affected orders will resume processing once the issue has been resolved.If you’re able to wait, we will proceed with your order as soon as our services are restored. If your purchase is time-sensitive or you’re unable […]
Why will my order only be processed when SpaceGaming reopens at 10:00 AM?
Orders that require additional verification typically take 15 to 60 minutes to complete. To ensure every order receives proper attention and to avoid delays caused by end-of-day processing, orders received near the end of our operating hours (10:00 AM – 2:30 AM (SGT), daily) will be scheduled for processing when we reopen at 10:00 AM. […]
How will my refund be processed?
Your refund will be credited directly to your SpaceGaming Wallet. The wallet balance can be used for any future purchases on our website. To process your refund, please provide the email address registered to your SpaceGaming account. If you don’t have a SpaceGaming account yet, you can register one here:https://spacegaming.sg/register/ Once we’ve received your registered […]
How do I make payment via Binance (USDT)?
SpaceGaming accepts cryptocurrency payments via Binance (USDT). Note: Binance (USDT) payments are only available during selected operating hours. Please contact our live support team first to confirm availability before proceeding with your order. How do I make payment? Make your order on our website and select Manual Payment. Contact our live support team and […]
How do I make payment by Bank Transfer via WISE?
SpaceGaming accepts payments for Bank Transfers via WISE for both local and international customers. How do I make payment? Log in to your WISE account. Select Recipients → Add a Recipient. Choose SGD as the transfer currency. Select A Business / Organization as the recipient type. Enter the following recipient details: Email: [email protected] Business […]