Author: isabelle

I am having trouble using my discount coupon. What should I do?

We’re sorry for the inconvenience and appreciate your patience. Please try 𝐜𝐥𝐞𝐚𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐫𝐨𝐰𝐬𝐞𝐫 𝐜𝐚𝐜𝐡𝐞, as some discount vouchers may only work after doing so. If the issue persists after clearing the cache, do reach out to us via 𝐎𝐍𝐄 of the following platforms to avoid any confusion: Telegram: @SpaceGamingSG WhatsApp: 9837 3736 Our support […]

Why is your maximum cap for coupon redemption at 75,000 points?

The 75,000-point cap is in place as a 𝐩𝐫𝐞𝐯𝐞𝐧𝐭𝐢𝐯𝐞 𝐦𝐞𝐚𝐬𝐮𝐫𝐞 to protect the integrity of our rewards system and to prevent potential misuse or abuse. This cap is outlined in our Terms & Conditions and helps ensure fair usage for all customers. We also conduct periodic reviews of this policy and may adjust the cap […]

I would like to make a commendation on a staff. How can I do so?

That’s wonderful to hear — thank you for taking the time to share your positive experience! To send a commendation, please reach out to us via our official communication channel; Telegram: @SpaceGamingSG WhatsApp: 9837 3736 If possible, do include: 𝐘𝐨𝐮𝐫 𝐨𝐫𝐝𝐞𝐫 𝐧𝐮𝐦𝐛𝐞𝐫 (𝐭𝐨 𝐭𝐫𝐚𝐜𝐤 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞) 𝐖𝐡𝐚𝐭 𝐦𝐚𝐝𝐞 𝐭𝐡𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐬𝐭𝐚𝐧𝐝 𝐨𝐮𝐭 We’ll be sure to […]

I would like to make a complaint. How can I do so?

We’re sorry to hear that you’ve had a less-than-satisfactory experience. Your feedback is important to us, and we’re committed to making things right. To file a complaint, please reach out to us via our official communication channel; Telegram: @SpaceGamingSG WhatsApp: 9837 3736 When contacting us, it would be helpful to include: 𝐀 𝐛𝐫𝐢𝐞𝐟 𝐝𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐢𝐬𝐬𝐮𝐞 […]

Why is my preferred game or denomination not available?

We aim to keep our catalog up-to-date, but some games or denominations may be temporarily unavailable due to supply issues, maintenance, or provider restrictions. We apologize for any inconveniences caused and seek your understanding on this matter. If you would like us to notify you when the 𝐬𝐭𝐨𝐜𝐤 𝐫𝐞𝐭𝐮𝐫𝐧𝐬, please reach out to us via […]

What should I do if I encounter an error during the ordering process?

If you experience any errors or issues during the ordering process, please refrain from attempting multiple transactions. Instead, please reach out to us through 𝐎𝐍𝐄 of the following channels; Telegram: @SpaceGamingSG WhatsApp: 9837 3736 Do 𝐢𝐧𝐜𝐥𝐮𝐝𝐞 the following: 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐞𝐫𝐫𝐨𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫𝐞𝐝 𝐃𝐚𝐭𝐞 𝐚𝐧𝐝 𝐭𝐢𝐦𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐚𝐭𝐭𝐞𝐦𝐩𝐭𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧 𝐆𝐚𝐦𝐞 𝐍𝐚𝐦𝐞 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐦𝐞𝐭𝐡𝐨𝐝 𝐮𝐬𝐞𝐝 𝐀𝐧𝐲 𝐞𝐫𝐫𝐨𝐫 […]