Join our Telegram Channel for Coupon Codes & Updates on Special Promotions! > Click Here to Join <

FAQ

Feedback

I would like to make a complaint. How can I do so?

We’re sorry to hear that you’ve had a less-than-satisfactory experience. Your feedback is important to us, and we’re committed to making things right.

To file a complaint, please reach out to us via our official communication channel;

  • Telegram: @SpaceGamingSG
  • WhatsApp: 9837 3736

When contacting us, it would be helpful to include:

  • 𝐀 𝐛𝐫𝐢𝐞𝐟 𝐝𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐢𝐬𝐬𝐮𝐞
  • 𝐑𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐨𝐫𝐝𝐞𝐫 𝐝𝐞𝐭𝐚𝐢𝐥𝐬 (𝐢𝐟 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞)
  • 𝐀𝐧𝐲 𝐬𝐜𝐫𝐞𝐞𝐧𝐬𝐡𝐨𝐭𝐬 𝐨𝐫 𝐞𝐯𝐢𝐝𝐞𝐧𝐜𝐞 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐮𝐬 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐭𝐡𝐞 𝐬𝐢𝐭𝐮𝐚𝐭𝐢𝐨𝐧 𝐛𝐞𝐭𝐭𝐞𝐫

Our team will review your message and get back to you as soon as possible. Thank you for giving us the opportunity to improve.

Last Updated 02/05/2025

Related Articles

  • Each time you purchase the Lunite Subscription, you will immediately receive 300 Lunite and 30 days of Lunite Subscription. While your Lunite Subscription is active, you will receive 90 Astrites upon logging in to the game every day.
  •  You can only purchase and extend your Lunite Subscription when its remaining effective period is less than 179 days.
  •  If your Lunite Subscription has more than 179 days remaining, you cannot purchase additional subscription. Even in special circumstances with repeat purchases, your total subscription validity will not extend, and you will instead receive 330 Lunite as compensation.