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FAQ

Troubleshoot

I only received my in-game topup partially, what should I do?

Firstly, please give 10-15 minutes after your purchase order to allow for the in-game topup to be completed. Meanwhile, you can do a restart of your game application or phone. If you still did not receive the in-game items fully, please reach us in the following format and we will assist you 

  • Game: 
  • Order Number: 
  • Product Purchased: 
  • Total Amount of In-Game Topup Received:

Last Updated 07/02/2024

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