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FAQ

Troubleshoot

What should I do if I encounter an error during the ordering process?

If you experience any errors or issues during the ordering process, please refrain from attempting multiple transactions. Instead, please reach out to us through 𝐎𝐍𝐄 of the following channels;

  • Telegram: @SpaceGamingSG
  • WhatsApp: 9837 3736

Do 𝐢𝐧𝐜𝐥𝐮𝐝𝐞 the following:

  • 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐞𝐫𝐫𝐨𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫𝐞𝐝
  • 𝐃𝐚𝐭𝐞 𝐚𝐧𝐝 𝐭𝐢𝐦𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐚𝐭𝐭𝐞𝐦𝐩𝐭𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧
  • 𝐆𝐚𝐦𝐞 𝐍𝐚𝐦𝐞
  • 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐦𝐞𝐭𝐡𝐨𝐝 𝐮𝐬𝐞𝐝
  • 𝐀𝐧𝐲 𝐞𝐫𝐫𝐨𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝

Last Updated 02/05/2025

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  •  You can only purchase and extend your Lunite Subscription when its remaining effective period is less than 179 days.
  •  If your Lunite Subscription has more than 179 days remaining, you cannot purchase additional subscription. Even in special circumstances with repeat purchases, your total subscription validity will not extend, and you will instead receive 330 Lunite as compensation.