We’re sorry you’re experiencing an issue with our website.

Before contacting our Customer Support team, we recommend trying the following basic troubleshooting steps:
•⁠ Refresh the page and try again.
•⁠ Clear your browser’s cache and cookies.
•⁠ Open the website in an Incognito/Private window.
•⁠ Try a different browser (e.g. Chrome, Safari, Edge).

If the issue persists, please contact our Customer Support team and provide the following information to help us investigate:

•⁠ ⁠Screenshot / screen recording of the issue
•⁠ ⁠Page or link where the issue happened
•⁠ ⁠What you were trying to do before the issue occurred
•⁠ ⁠Error message shown, if any
•⁠ ⁠Device used: iPhone / Android / Desktop
•⁠ ⁠Browser used: Safari / Chrome / Others
•⁠ ⁠Order ID, if this is related to an order or payment

Our team will review the information, investigate the issue, and keep you updated as soon as possible.

𝐂𝐚𝐧 𝐈 𝐬𝐭𝐢𝐥𝐥 𝐦𝐚𝐤𝐞 𝐚 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞?

Yes. If you’re unable to complete your purchase due to a website issue, we can assist you with a manual top-up order.

Please provide the following details:

🛒 𝐎𝐫𝐝𝐞𝐫 𝐃𝐞𝐭𝐚𝐢𝐥𝐬

𝐆𝐚𝐦𝐞 𝐍𝐚𝐦𝐞: (e.g. Mobile Legends: Bang Bang)
𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐈𝐭𝐞𝐦: (e.g. 344 Diamonds)
𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐌𝐞𝐭𝐡𝐨𝐝: (e.g. PayNow, GrabPay, ShopeePay, GrabPayLater, Atome)

We’ll guide you through the payment process and manually process your order while the website issue is being resolved.

If you have any questions or need further assistance, feel free to reach out to us via our Telegram or WhatsApp:

• Telegram: @SpaceGamingSG
• WhatsApp: 9837 3736