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FAQ

Troubleshoot

I did not receive my purchase, what should I do?

Firstly, please give 10-15 minutes after your purchase order to allow for the in-game topup to be completed. Meanwhile, you can do a restart of your game application or phone. If you still did not receive the in-game items, please reach us in the following format and we will assist you 

  • Game: 
  • Order Number:

Last Updated 07/02/2024

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